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CODE OF ETHICS - TECHNALIGN AND ITS PARTNERS

The principles of this Code are expressed in broad statements, communications to our Partners and users to guide ethical decision making. These statements provide a framework; they cannot and do not dictate conduct to cover particular situations.

  1. Above all; honesty and integrity.
  2. We provide the highest level of service to all Pioneer Linux and HIATLANTIS users through appropriate and useful resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests for assistance.
  3. We uphold the principles of intellectual freedom.
  4. We protect each user's right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.
  5. We recognize and respect intellectual property rights.
  6. We Users, Partners and coworkers with respect, fairness and good faith, and advocate conditions of support that safeguard the rights and welfare of all users, coworkers and Partners.
  7. We do not advance private interests at the expense of users, colleagues, Partners or our employing institutions.
  8. We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our Users or Partners or the provision of access to their information resources.
  9. We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of users, Partners and coworkers, and by fostering the aspirations of potential members of the profession.
We recognize the importance of codifying and making known to the profession and to the general public the ethical principles that guide the work of our Partners, employees of Technalign and other professionals providing information services.

Ethical dilemmas occur when values are in conflict. Technalign states the values to which we are committed, and embodies the ethical responsibilities of the profession in this changing environment.

We significantly influence or control the selection, organization, preservation, and dissemination of information. We have a special obligation to ensure the free flow of information and ideas to present and future users of Pioneer Linux and HIATLANTIS users for generations.

Why a Code of Ethics?

We've found some Partners not wanting to display Pioneer Linux to certain users. The reasons ranged, as explained by former Partners, these customers come in 3 or 4 times a year for a tune-up or viruses cleaning. That relates to hundreds a year per user going to get their systems fixed. Some companies have come to expect people and companies to spend thousands a year on fixing problems with their systems, and in fact many users have come to expect that they need to spend money fixing problems.

We ask that you contact us if you know of a Partner that uses practices that take advantage of customers. We don't believe that an industry should be built on making money by causing and leaving issues open to customers, then requiring them to pay to fix a problem that was created because of the original problem.


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